Frequently Asked Questions
This page answers common questions from new visitors and customers of Shroom Oras. For anything not covered here, reach out through email or phone and support will respond directly.
Who is allowed to place an order on Shroom Oras +
Shroom Oras serves adults 21 years of age or older.
By using this site and by placing an order you confirm that you meet this age requirement and that you act on your own responsibility.
Who is responsible for local law and regulations +
Laws differ between countries, states and cities.
Each visitor remains responsible for understanding and following local rules before ordering.
Shroom Oras does not provide legal advice or guarantee that products are lawful in every location.
How long does shipping within the United States take +
Express shipping within the United States normally reaches the address in roughly 1 to 2 business days after handover to the carrier, with a fee of 50 USD.
Standard domestic shipping generally takes roughly 2 to 5 business days after handover, with a fee of 30 USD.
Weather, holidays and carrier workload influence real delivery timing.
Do you ship internationally and how long does that take +
Shroom Oras offers international shipping to many regions using tracked services.
Typical transit time ranges from 7 to 10 business days after handover to the carrier, with a shipping fee of 50 USD per order.
Customs checks, regional rules and local delivery partners influence total delivery time.
How discreet is packaging from Shroom Oras +
Parcels leave the warehouse in plain outer packaging without logos or product names on the outside.
Only shipping labels and required carrier information appear on the box.
Inner packing focuses on protection and privacy.
Which payment methods are available +
Shroom Oras supports Apple Pay, Cash App, Zelle, bank wire transfer and selected crypto options.
Available methods appear during checkout for each order before confirmation.
Is shipping insurance available +
Additional shipping insurance exists for many routes inside the United States and for selected international destinations.
Availability and pricing depend on carrier options and on regional rules.
During checkout or through support, customers receive notice when extra coverage is required or recommended for a shipment.
Does Shroom Oras give medical or mental health advice +
No medical, psychiatric or therapeutic advice appears on this site.
Information has an educational purpose and does not replace professional guidance.
Anyone with health concerns or mental health history should speak with a qualified professional before any decision related to psychedelic substances.
Is it possible to change or cancel an order after payment +
Orders move into packing shortly after payment confirmation.
If a change or cancellation is needed, contact support as early as possible with order number and request.
Once a parcel leaves the warehouse, changes are no longer possible and normal refund and return rules apply.
How do refunds and returns work +
Due to safety, hygiene and regulatory reasons, many products do not qualify for return once they leave the warehouse.
Situations involving wrong items, clear damage or internal error receive special review.
Full details appear on the Refund and Returns Policy page, which outlines time limits and documentation requirements.
How does Shroom Oras handle privacy and personal data +
Shroom Oras collects only information required to process orders, ship parcels and support customers.
Data protection follows standard e commerce practices such as secure servers, limited access and encryption by payment partners.
Full details appear on the Privacy Policy page.